Shipping policy

IN-STORE PICKUP

Address: Bikšu Bāze, Kvēles iela 41, Riga

Working hours:

Weekdays: 10:00 – 19:00

Saturday: 10:00 – 17:00

Sunday: 10:00 – 17:00

Receive your item on the same working day after placing the order, if the item is available in store.

DELIVERY TO PICKUP POINTS

     

Delivery time: 1–2 working days, if the item is available in store or in the warehouse.

Delivery fee:

3.50 € – in Riga and throughout Latvia

6.00 € – in Lithuania and Estonia

RETURNS

If you are not satisfied with your purchase, the item can be returned within 14 days from the moment of receiving it.

1. Return in store

Kvēles iela 41, Riga — “Bikšu Bāze” store
(you can return the item during working hours)

2. Return via Omniva parcel locker

Recipient: SIA “Graudu Lietus”
Phone: 29297999
Omniva parcel locker: Rīgas Juglas ielas 25, Mini RIMI parcel locker

📦 Please include the invoice in the shipment so that we can identify the sender more quickly.

Return conditions

The item must be unused, undamaged and with the original product labels/tags.

The money will be refunded within 1–14 working days after receiving and inspecting the item.

The buyer covers the return delivery costs, except in cases where the item is damaged or the wrong item was received.